Privacy policy.

Effective date: January 1, 2025

At Singapore Academics, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, in accordance with the Personal Data Protection Act (PDPA) of Singapore and, where applicable, the General Data Protection Regulation (GDPR) for users in the European Economic Area.

INFORMATION WE COLLECT

We may collect the following types of personal data:

  1. Name, email address, phone number, country of residence, and contact details

  2. Student information including age, school, academic level, and subjects of interest

  3. Billing and payment information (handled by secure third-party providers)

  4. IP address, browser type, time zone, and usage data via cookies and analytics

  5. Any communication you send to us including emails and lesson requests

    HOW WE USE YOUR DATA

    Your personal data may be used to:

  • Deliver and manage tutoring services

  • Personalise lesson content and academic support

  • Communicate about bookings, schedules, and updates

  • Keep internal records and track student progress

  • Improve our services and user experience

  • Fulfil legal or regulatory obligations

DISCLOSURE OF YOUR INFORMATION

We do not sell your data. We may share it only with:

  • Trusted teachers working with us to provide lessons

  • Service providers (e.g., hosting, payment, booking systems) under strict confidentiality

  • Legal or governmental bodies when required by law

INTERNATIONAL DATA TRANSFERS

If you access our services from outside Singapore, your data may be transferred internationally. We take appropriate safeguards to ensure compliance with data protection laws.

DATA RETENTION

We retain personal data only as long as necessary to:

  • Deliver services

  • Meet legal or business obligations

  • Provide continued academic support

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access and correct your personal data

  • Request deletion or restrict processing

  • Withdraw consent (where applicable)

  • File a complaint with a data protection authority

To exercise any of these rights, contact us at contact@singaporeacademics.com

SECURITY

We take appropriate measures to protect your personal information from unauthorised access, use, or disclosure.

COOKIES

We use cookies to enhance website functionality and analyse traffic. You can manage your cookie preferences through your browser settings.

THIRD-PARTY LINKS

Our site may contain links to external sites. We are not responsible for their privacy practices.

CHANGES TO THIS POLICY

We may update this policy. Any changes will be posted on this page with a new effective date.

CONTACT

For questions about this Privacy Policy, contact:

Singapore Academics

Email: contact@singaporeacademics.com

Website: www.singaporeacademics.com